Terms of Service

Last updated: March 6, 2026

Welcome to Hailuo AI. These Terms govern your access to and use of our AI video generation platform and related services.

1. Service Overview

Hailuo AI provides tools to generate and refine video outputs from text prompts and related creative inputs.

2. Eligibility and Account

• You must use accurate account information.
• You are responsible for activity under your account.
• You must keep your credentials secure.

3. Credits, Billing, and Refunds

• Some features require paid credits or subscriptions.
• Credit usage depends on model type and generation workload.
• Unless required by law, completed credit usage is non-refundable.

4. Acceptable Use

You agree not to:

• Upload illegal, harmful, or infringing content.
• Abuse the platform, attempt unauthorized access, or disrupt service availability.
• Use generated outputs in ways that violate applicable law.

5. Intellectual Property

• You retain rights to your lawful inputs and outputs as allowed by applicable law.
• Hailuo AI retains all rights to the platform, models, infrastructure, and service materials.

6. Privacy and Data Handling

Use of the service is also governed by our Privacy Policy.

7. Service Availability

We may update, suspend, or discontinue features at any time for maintenance, security, or product improvements.

8. Disclaimers

The service is provided on an "as is" and "as available" basis, without warranties to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law, Hailuo AI is not liable for indirect, incidental, special, or consequential damages.

10. Changes to These Terms

We may update these Terms from time to time. Continued use after updates means you accept the revised Terms.

11. Contact

If you have questions, contact us at support@hailuoai.cc.